Shipping & Returns

Visiting, shipping and return procedures.

J&C Productions b.v.
Westvlietweg 64A
2495 AA Den Haag
Phone nr: 070-3540125
Chamber of Commerce: 27113103
VAT-nr: NL009293061B01

The showroom of is based at J&C Productions BV, Westvlietweg 64a, 2495 AA, The Hague, The Netherlands.
Or showroom is open from Monday to Friday inclusive from 08.00 - 18.00 hrs.

Possibilities for payment Via our web shop you have the possibility to pay in two ways.
1) You can pay for your order in advance. As soon as payment is received, your order, provided it is in stock, will be sent on the following Tuesday or Thursday. The speed of payment varies from bank to bank
2) You can pay via the "safe & quick" payment system "IDEAL".
By means of this, payment is made immediately and in some cases your order will be sent on the same day.

Shipping procedure
For order/handling and shipping costs in the Netherlands € 10.00 is charged, regardless of the amount of the order. For shipment outside the Netherlands, the order/handling is € 2.50 + shipping costs in proportion to the postage costs to the country in question. Courier costs via DHL / UPS on request. All costs for bank transfers are for the client.
** The ordered goods (after making an appointment by telephone) can always be picked up from our warehouse. Westvlietweg 64a, 2495 AA, The Hague, The Netherlands.

Exchanges/returns can only be made within 10 days, undamaged and in the original packaging (after consulting our administration by telephone). Tel. +31 (0)70 - 3540125

Our products are sent via the post or possibly via a package delivery service. Shipping of the order in this fashion is always at the responsibility of the client. Any damage, theft, loss, industrial action and likewise cannot be recovered from
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